Croatian Youth Hostel Association is a non-profit and non-governmental organisation founded back in 1953 in order to promote the hostelling mission in Croatia and encourage young people to explore and appreciate the rich natural and cultural heritage of our country.

01/ 48 29 294, 48 29 296
Savska 5, 10 000 Zagreb
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Terms and payment methods

Terms and payment methods


  • Cash upon arrival at a hostel (only in Croatian currency)
  • Credit cards: Visa and Mastercard
  • A pro forma invoice– at CYHA bank account in euros

The booking is confirmed by making a deposit of 30% of the full price, due date as agreed between the parties. The booking fee is non-refundable in case of cancellation.


Account with Institution:

Bank name: Zagrebačka banka d.d.

Bank address: Trg bana J.Jelačića 10, 10000 Zagreb, Croatia

IBAN: HR 8823600001000000013



Beneficiary customer:


Savska 5, 10000 Zagreb, Croatia

OIB 27442377904

IBAN: HR2923600001101485191


Only one invoice will be issued per group.


  • Cash upon arrival at a hostel (only in Croatian currency)
  • Credit cards: Visa and Mastercard
  • Online payment: CYHA bank account in euros
  • Online payment at hihostels booking platform


We recommend that our clients obtain a travel insurance to cover any contingencies, because our hostels have no obligation to accept cancellations without cancellation fees, based on e.g. a medical certificate or other documentary evidence.

Force majeure

Croatian Youth Hostel Associtation reserves the right to cancel a reservation due to force majeure (a hostel cannot deliver the agreed services due to a factor that affects its operations e.g. strike, fire, water damage, natural disaster, state of war etc.). In such cases the booking fee will be reimbursed to the client.